Support

How can we help?

Setup guidance, common questions and where to reach us if you get stuck.

Setting up Wardenly

Create your account and start free — no card needed for the Free plan.
Install Wardenly Kids on your child's Android device and pair it with the code shown in your dashboard.
Set screen time, bedtime, app limits and website filters — then adjust as life happens.

The pairing code is shown in your dashboard when you add a child device. If a device loses its pairing, remove it and pair it again.

Existing customers can open a ticket from the parent app (More → Support) or from the Support page in the web dashboard, and we'll reply by email.

Manage or cancel your plan from billing settings. Refund requests follow our published policy.

Support

Setup guidance, common questions and where to reach us if you get stuck.

Create your account and start free — no card needed for the Free plan.
Install Wardenly Kids on your child's Android device and pair it with the code shown in your dashboard.
Set screen time, bedtime, app limits and website filters — then adjust as life happens.

The pairing code is shown in your dashboard when you add a child device. If a device loses its pairing, remove it and pair it again.

Existing customers can open a ticket from the parent app (More → Support) or from the Support page in the web dashboard, and we'll reply by email.

Manage or cancel your plan from billing settings. Refund requests follow our published policy.